What should you do if a guest seems intoxicated?

What should you do if a guest seems intoxicated?

• A. Refuse more alcohol, offer water/food, suggest non-alcoholic options, and arrange safe transportation
• B. Continue serving water/food
• C. Ignore
• D. Warn staff to stay away

Answer: (A)

Recognizing intoxication and putting safety first is the key. When a guest seems intoxicated, the right move is to stop serving any more alcohol, offer water and food to slow absorption, provide non-alcoholic options, and arrange safe transportation home. This approach helps prevent further impairment, reduces the risk of accidents or emergencies, and keeps you compliant with laws and your venue’s policies. It also shows care for the guest and protects the establishment from liability. Merely continuing to pour water or ignoring the situation doesn’t address the risk, and suggesting staff should stay away misses the responsibility to manage the scene and get the guest home safely.

Recognizing intoxication and putting safety first is the key. When a guest seems intoxicated, the right move is to stop serving any more alcohol, offer water and food to slow absorption, provide non-alcoholic options, and arrange safe transportation home. This approach helps prevent further impairment, reduces the risk of accidents or emergencies, and keeps you compliant with laws and your venue’s policies. It also shows care for the guest and protects the establishment from liability. Merely continuing to pour water or ignoring the situation doesn’t address the risk, and suggesting staff should stay away misses the responsibility to manage the scene and get the guest home safely.